0121 373 5855 or 0121 382 2880 appointments@family-dental-centre.co.uk

PATIENT NOTICE: COVID-19

Dear Patients,

Given the unprecedented situation in the UK regarding the COVID-19 virus we felt it was important we reassure you that we are continuing to keep our practice open but for URGENT TREATMENT ONLY. This is in order to reduce aerosols being created within the practice to an absolute minimum. This guidance has been given by the Chief Dental Officer.

You will appreciate that as a dental practice we work in an environment where the prevention of the spread of a whole range of infections is woven into everything that we do. However, we are taking a few extra precautions.

Before attending the practice for your next appointment we would be grateful if you would review the most up to date government guidance – just click this link https://www.nhs.uk/conditions/coronavirus-covid-19/

If you have ANY of the following symptoms:

  1. new persistent cough, or
  2. fever above 37.8 Celsius,

then please DO NOT attend the surgery and please remember to call us on 0121 373 5855 or email us at appointments@family-dental-centre.co.uk to inform us and we will reschedule your booked appointments. We would be happy to schedule an alternative date for you.

If you are over 70, have any underlying medical conditions or pregnant then you have be classified as vulnerable by the UK Government and we would advise you not to attend the practice.

If you are self-isolating but have a dental concern, we can arrange a telephone consultation with you to discuss and receive advice from one of the dentists.

At your next appointment please use the hand sanitiser provided when arriving at the practice.

Please forgive us if we don’t shake hands – but we are happy to do the elbow bump – just ask!

Please understand in order to remain open for as long as we can we may have to work shortened hours which mean we may have to ask you to be flexible regarding your appointment times; however we will be in contact with you if we have to make changes.

If we are closed during our usual business hours, we will always have an answer machine on which will give you someone to contact in an emergency.

This information may change daily, and we will keep you up to date when ever changes occur.

As a team, we are doing everything we possibly can to remain well and able to work so that we can continue to provide our usual high standard of dental care for you.

Thank you for your support in these difficult times and please keep safe and well.

Kindest regards,

Family Dental Centre